Author: Vista Complex (Page 1 of 7)

MidCity Utilities is managing the electrical utilities (metering, billing, electrical account and all City of Tshwane electrical queries) for Vista Body Corporate.

Vista Body Corporate is currently making use of another service provider to do the water meter readings and the associated billing thereof, and their services will come to an end as from the 30th of November 2025.

MidCity Utilities will take over the management and billing of the water and sanitation as from the 1st of December 2025 going forward. MidCity Utilities apply the prescripts and bylaws of relevant municipalities for tariffs, fees, risk
deposits, administrative charges, penalties, and fines, when and where applicable.
As per the municipal bylaws of the City of Tshwane Metropolitan Municipality, risk deposits on all post-paid accounts (electricity, water, and sanitation) are applicable.

The risk deposits on all post-paid utility’s accounts are reviewed annually or when needed, based on the end user’s consumption and account history or behaviour.

As per the agreement with the Trustees of Vista Body Corporate, the following would apply in relation to risk deposits on water / sanitation:

• Current owners living in the BC, will NOT be required to pay a WS (Water and sanitation) risk deposit.
• Existing residents who are renting and have paid the risk deposit of R700 to EAS will have their risk deposit transferred over to MidCity Utilities.
• New residents who are renting at the BC, will be required to pay a WS risk deposit.
• Risk deposits on owners, living in the BC, will only be raised with instruction and agreement between the Trustees, owners and the service provider (MidCity Utilities).
• All new owners/residents, moving in after the 1st of December 2025, will be required to pay a WS risk deposit, starting off at R700 (Seven hundred Rand).
• Risk deposits are refundable after settlement of the final account has been made to the registered account holder.

Click here to view the full Letter from MidCity

Please share with other Vista residents.